Terms & Conditions

These terms govern your use of holymanufacturesltd.com and any order you place through it. The site is operated by Holy Manufactures Ltd., Mirpur-10, Dhaka, Bangladesh, which manufactures and sells the Victor range of household-care products — mosquito coil, detergent powder, liquid detergent, hand wash, dish wash and toilet cleaner. By placing an order you accept these terms, together with our Privacy Policy and our Refund and Returns Policy.

Ordering, pricing and delivery

Products and descriptions. We describe every Victor product as accurately as we can, including pack size and net weight. Photographs are for illustration and packaging artwork may change between production batches. Information on this site does not replace the directions and warnings printed on the pack, which you should read before use.

Prices and payment. All prices are in Bangladeshi Taka and include VAT where applicable. Delivery charges, if any, are shown at checkout before you confirm. We may change prices at any time, but a change never affects an order already confirmed. If a product is listed at an obviously incorrect price we will contact you before processing rather than charging the wrong amount.

Orders and acceptance. Placing an order is an offer to buy. The order is accepted when we confirm it by phone, SMS or email. We may decline an order if the product is out of stock, the address is outside our service area, or we cannot verify the contact details given. Wholesale and dealer orders are handled separately — call 01974-006656.

Delivery. We deliver nationwide across Bangladesh, and Victor products are also sold through our retail and dealer network. Timelines shown at checkout are estimates and can be affected by courier schedules, weather and public holidays. Please check the parcel in front of the delivery person and report any damage immediately.

Returns, safe use and your rights

Returns and refunds. Unused products in their original, unopened packaging may be returned within 7 days of delivery. Damaged, defective or incorrectly shipped items are replaced or refunded in full. Full details are in our Refund and Returns Policy.

Safe use of our products. Victor products are household cleaning and insect-control products. Keep them out of reach of children, never transfer them into food or drink containers, and follow the directions printed on each pack. Mosquito coils must be burned in a ventilated room on the stand provided, well away from curtains, bedding and anything else that can catch fire. We are not responsible for harm caused by use that goes against the instructions on the pack.

Your account. If you create an account you are responsible for keeping your password confidential and for activity carried out under it. Tell us immediately if you believe someone else has access.

Intellectual property. The Victor name and logo, the Holy Manufactures Ltd. name, packaging artwork, photographs and the text on this site belong to Holy Manufactures Ltd. and may not be reproduced commercially without written permission.

Liability and governing law. Our liability for any order is limited to the amount you paid for the products in that order. Nothing here limits liability that cannot be limited by law. These terms are governed by the laws of Bangladesh and any dispute is subject to the jurisdiction of the courts of Dhaka.

Changes. We may update these terms. The version published on this page when you place an order is the version that applies to that order.

Contact. Holy Manufactures Ltd., Mirpur-10, Dhaka, Bangladesh. Phone 01974-006656. Email info@holymanufacturesltd.com.